Please take into consideration processing time to craft your hand-poured candle full of love and light. All orders will be shipped 1-5 business days after payment has been processed. Shipping cost will be calculated at checkout and may vary depending on the weight of your order. Once your order has been shipped you will receive a Shipment Confirmation email that will contain your tracking number. For any products lost during shipping or packages stolen after delivery Enlitened Candles will not be liable. If your item arrives damaged, we will be happy to replace you item! For any further questions feel free to email and we will respond as soon as possible.
We do not accept returns, only exchanges on damaged items. As our candles are hand poured and made with care we would appreciate any concern being brought to our attention. The item must be unused and an exchange must be requested via email within 7 days of receiving the product. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. For any questions about return of product please email us directly.
We accept MasterCard, Visa, and PayPal as methods of payment.
We would love to work with your business, please email us for any and all inquiries.